Privacy Policy

Effective Date: August 22, 2025

Orcha Solutions Inc. (“OrchaAI”, “we”, “us” and “our”) values your privacy and is committed to protecting personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

  1. Information We Collect
    • Basic details – such as name, email address, mobile number, and organization (if applicable).
    • Account information – such as login credentials, preferences, and service usage.
    • Transaction details – such as billing information, payment history, and related records.
    • Technical data – such as IP address, browser type, device information, and site activity.
  2. Purpose of Collection
    • Deliver and maintain our services
    • Process transactions and provide customer support
    • Improve our products, website, and user experience
    • Send service-related updates or marketing communications (with consent)
    • Comply with legal and regulatory obligations
  3. Data Sharing and Disclosure
    • We do not sell your data. We may share information only with:
    • Authorized service providers (e.g., hosting, payment, analytics) bound by confidentiality obligations
    • Regulatory bodies or law enforcement when required by applicable laws
  4. Data Retention and Security

    We store personal information only for as long as necessary to fulfill the purposes stated above or as required by law. We implement organizational, physical, and technical safeguards to protect your data against unauthorized access, loss, or misuse.

  5. Your Rights as a Data Subject

    Under the Data Privacy Act, you have the right to:

    • Access, correct, or update your personal information
    • Withdraw consent or object to processing
    • Request deletion of your data, subject to legal requirements
    • Lodge a complaint with the National Privacy Commission (NPC) if your rights are violated

    To exercise these rights, contact us using the details below.

  6. Children’s Privacy

    Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

  7. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

  8. Contact Us

    If you have questions or concerns about this Privacy Policy, please contact us at:

    Email: orcha.support@orcha-solutions.com

    Address: 4954-A 2/F JKSA bldg. Antonio Arnaiz Avenue, cor Mayor, Makati City, 1230 Metro Manila