Privacy Policy
Effective Date: August 22, 2025
Orcha Solutions Inc. (“OrchaAI”, “we”, “us” and “our”) values your privacy and is committed to protecting personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
- Basic details such as name, email address, mobile number, and organization
- Account information including login credentials and preferences
- Transaction details such as billing information and payment history
- Technical data such as IP address, browser type, device information, and site activity
2. Purpose of Collection
- Deliver and maintain our services
- Process transactions and provide customer support
- Improve our products, website, and user experience
- Send service-related updates or marketing communications (with consent)
- Comply with legal and regulatory obligations
3. Data Sharing and Disclosure
- We do not sell your data
- Authorized service providers bound by confidentiality obligations
- Regulatory bodies or law enforcement when required by law
4. Data Retention and Security
We store personal information only for as long as necessary to fulfill the purposes outlined above or as required by law. We use organizational, physical, and technical safeguards to protect your data.
5. Your Rights as a Data Subject
- Access, correct, or update your personal information
- Withdraw consent or object to processing
- Request deletion of your data, subject to legal requirements
- Lodge a complaint with the National Privacy Commission (NPC)
6. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
8. Contact Us
Email: orcha.support@orcha-solutions.com
Address: 4954-A 2/F JKSA Bldg., Antonio Arnaiz Avenue cor. Mayor, Makati City, 1230 Metro Manila